Privacy Policy
How MIDTS handles personal and project data.
Last updated: 3 June 2026
Who MIDTS is
MIDTS provides CAD/CAM overflow engineering support, reverse engineering support, production drawings, technical documentation, and related project support for engineering clients. For UK GDPR purposes, MIDTS is responsible for the personal data collected through this website and related enquiry workflows.
What data is collected
MIDTS may collect your name, work email, phone number, company, role, project type, enquiry notes, quote responses, pricing details, email communication, and technical information you choose to provide. This can include drawings, CAD files, specifications, images, spreadsheets, documents, project timelines, complexity details, and file readiness information.
Enquiry form data
When you submit an enquiry form, MIDTS uses the details to identify your request, respond to you, send follow-up intake steps where needed, assess whether the work is suitable, and prepare a technical or commercial response.
Technical and project files
Technical files and project materials are used to review requirements, estimate scope, prepare quotes, brief suitable project partners, and deliver agreed work. MIDTS treats engineering files and project details as confidential business information.
Email communication
MIDTS may use email to discuss enquiries, request missing information, send technical review links, issue or discuss quotes, manage accepted work, coordinate project delivery, and keep records of project decisions.
Legal basis under UK GDPR
MIDTS processes data where it is necessary for enquiry handling, legitimate business interests, taking steps before entering into a contract, performing a contract, maintaining business records, and meeting legal obligations. Legitimate interests include responding to business enquiries, assessing project fit, managing project delivery, and protecting business operations.
How data is stored
Data may be stored in email, form submission systems, spreadsheets, document storage, file storage, and project records used by MIDTS. MIDTS aims to use appropriate organisational and technical measures to keep information secure and limit access to people who need it.
Who data may be shared with
MIDTS may share relevant information with service providers that support the website, email, storage, administration, and project delivery. Where external project support is needed, MIDTS may share limited project details with suitable subcontractors or engineering partners so they can assess, quote, or deliver the requested work.
Project workflow
Client enquiries, technical review information, quote decisions, pricing details, and project status details may be connected as part of the MIDTS workflow. MIDTS uses this information to move a request from enquiry to quote, approval, and delivery where applicable.
Data retention
MIDTS keeps enquiry, project, quote, partner, and communication records only for as long as needed to handle the request, manage the client relationship, deliver services, maintain business records, resolve queries, protect legal rights, and meet accounting or legal requirements.
Your rights
Under UK GDPR, you may have rights to access your personal data, request correction, request deletion, restrict processing, object to processing, request portability where applicable, and complain to the Information Commissioner's Office. These rights may be limited where MIDTS needs to keep information for legal, contractual, or legitimate business reasons.